Birthday • 1983-04-30 Gender •
Male Location • NYC Member Since • 2003-07-31
Personal
Favorite Anime • Samurai Champloo, Naruto, Cowboy Bebop, Evangelion, Spirited Away, Trigun, Grave Of The Fireflies
myOtaku.com: Adam
Saturday, September 24, 2005
Doing the Right Thing
So I accidentally forgot to cancel someone's Velegant account.
I saw that they were billed mistakenly yesterday. I immediately refunded it and apologized.
However, the person's bank had hit them with not one, but TWO overdraft fees. They stuck the person with a bill for almost $70.
Ouch.
Without delay or question, I reimbursed our former hostee the full cost of both overdraft charges. I even threw in a few dollars extra to pay for the transaction fees.
Sometimes you just have to accept responsibility and take the hit no matter what.
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Doing the Right Thing