Thursday, November 2, 2006

OOPS
I was wrong, our next assessment is tomorrow. I'll do fine because our trainer will do another review tomorrow. I think I'll do fine. Let ya all know how I do tomorrow night.
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Wednesday, November 1, 2006

   Job Update
I've got my 2nd assessment tomorrow! I didn't think it would come up that quick but it is. At least I'm not as nervous about it this time as I was the first time. Our trainer will be doing another review with us and if it's anything like last time the assessment will be a piece of cake! ;) After the assessment we will be out on the floor listening and watching fully qualified reps as they answer calls so we will know a bit more about what to expect when we get out there next Tuesday. :| I'm nervous about that but I'll just do my best and be nice to the customers and try to help them the best I can. Talk to you all later!
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Friday, October 27, 2006

   Let's celebrate!!
I got a 100% on my assessment today! I'm stoked! Except it was way tooo easy. Our trainer basically typed up the questions on the assessment and we took a review of them before we took the assessment. Every single question on the review was the same as on the test!! All we had to do was remember where we found the answers in the one system that we will be using daily. *dances around in joy for passing* I can't believe that some people didn't get 100% If I keep going like this I will be a WORLD CLASS CUSTOMER SERVICE REPRESENTATIVE!!
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Tuesday, October 24, 2006

New Job News
Well, I found out that we will be put on the phones sometime next week. *starts chewing her fingernails nervously* I don't know if I'll be ready but I'll do my best and I'll learn from it. After that we will go back into training and get feed back on what we did right or wrong, hopefully I won't have done anything too terribly wrong. Wish me luck guys!
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Monday, October 23, 2006

Happy Halloween!

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Saturday, October 21, 2006

Hey all! Training is going great!! I think I'm really gonna like this job. The more we learn about the computer programs we'll be using the more interesting it gets! *jumping up and down in excitement* Tomorrow and Monday are my 'weekend' so hopefully I'll be able to get another Quiz up and some other new posts. Although tomorrow we are having a small birthday party for my youngest (she turns 3 on Monday) so I might not get on tomorrow but I will be here sometime Monday. Talk to you all later!
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Thursday, October 19, 2006

   New Job News
Well, I started training on Wednesday and it was a little strange 'cause I went through a temporary agency and we temps had to be there at 7:30 am and the "direct hires" (people who went to the company directly and got hired) had to be there at 6:30 am. The trainer that was in there first acted like us temps weren't as good as the direct hires!! I asked if I could get a company handbook just to read along with the class and he flat out told me No!! How rude, right? Well, I asked our regular trainer in the afternoon if I could get a handbook and he got me one right after class. :) YAY!! I love the trainer and it's starting to get real interesting now that we are getting a little more hands on with the computer programs we'll be using. I love that kind of stuff! Well, gotta go for now. PM me if ya want, I'll try to answer you this weekend if I can. Right now I'm on a training schedule of Tuesday-Saturday, 6:30am-3:00pm. (yawn) ;) Talk to you all again soon!
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Tuesday, October 17, 2006

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Sunday, October 15, 2006

   Great Day Yesterday
I went to my college Homecoming celebration yesterday. My nephew, Naraku19, and I went down there actually. I had fun just walking around the campus and seeing all the changes that have happened since I went there. I ran into one of my old professors and we talked for a little bit. :) I didn't see very many people I knew though and that kind of bothered me 'cause my class was supposed to have some kind of get-together 'cause it's been 20 years. Oh well, that was a bummer but just seeing that beautiful campus again made it worth the trip. I bought a new sweatshirt, a coffee mug and a license plate frame to show my support for the school. Well, talk to ya'll later!
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Sunday, October 8, 2006

Hi all
Well, hopefully I'll get a phone call soon about a job I applied for online. :) I saw an ad in the newspaper and went online and applied. I got a message right afterwards that they would be contacting me. Yay! I hope this job is something I CAN do. Keep your fingers crossed gang!
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