Birthday • 1963-04-16 Gender •
Female Location • Illinois Member Since • 2005-03-31 Occupation • Title Abstractor
Personal
Goals • Becoming a Web Master Hobbies • Watching Lord of the Rings, playing computer games, reading
myOtaku.com: lotrfan
Friday, November 24, 2006
Hey there all!
Well, we were on the phones most of the day today and boy was it busy!!! We took the easier of the technical care calls and I didn't do too badly at all. *yay!* We have another assessment tomorrow and I'm not sure about any of that stuff but I know I'll do just fine if I pay attention to the review. I really, really want to get another 100% so my average will be way up there. I think next week we go into the last phase of training which is on the phones all day every day. It sure will be interesting. I know that with more time on the phones I will do just great in this job and I'll learn the programs we use much better every day. After this training and more phone time, I think we go back into training for what is called Tier 1 Technical Care. Then it will get very interesting. ;) I'll let ya all know how I do on the assessment tomorrow sometime on Saturday night or Sunday. I only have 1 "weekend" day this week 'cause I have to make up some hours I missed this week because of being sick on Tuesday. Later!
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Hey there all!